Client Success and Operations Lead

Reporting line: Reports directly into Co-Founders.
Location/work style: Sydney or Philippines based / hybrid + client-facing hours; works across AU + PH time zones. Travel between locations is required from time to time.
Tools: Xero, Slack, Loxo, Microsoft 365, Rippling
About Scudl
Scudl is an Australian-based software development and testing partner that connects local organisations with exceptional tech talent in the Philippines. We build high-performing delivery teams across software engineering, QA/testing, business analysis and delivery leadership. Our model is transparent, people-first and delivery-led. We focus on helping clients with scale capability while creating meaningful, long-term opportunities for our offshore talent.
Role purpose:
You will own the day-to-day client delivery and the operational rhythm of Scudl - keeping engagements running smoothly, risks surfaced early, and service quality consistently high. This role is pivotal in freeing up the our C...