Client Success Associate - German Speaker

About the role

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

What you will do

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professionals across various business functions, ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate valu...