Client Success Associate

This is a remote position. SPARK+ is a global product innovation company working across Web 2.0, Web 3.0, AI, blockchain, and modern technology solutions. SOLO Network, the flagship product of SPARK+, is an AI-powered upskilling and credential-first platform connecting learners, institutions, and employers. We are looking for a proactive and communicative Client Success Associate who can work closely with clients, users, and internal teams to ensure smooth product adoption and a better user experience. The role focuses on client coordination, product feedback collection, user support, and sharing insights with internal product and tech teams to help improve the platform. The ideal candidate should have good communication skills, coordination abilities, and a basic understanding of technology and digital products. Responsibilities Coordinate regularly with clients, institutions, admins, and users to understand product usage, feedback, and challenges. Collect client insights, feature r...