Client Success Coordinator - $23-25/hr - Arlington, VA

Our client, an association, is seeking a Client Success Coordinator to join their team on a temporary assignment in Arlington, Virginia. About The Job: Serve as the front-line point of contact for clients, handling high-volume inquiries via phone, email, and chat Provide Tier 1-2 support across products, programs, and services, ensuring timely and accurate responses Document all client interactions and maintain accurate records within CRM systems Troubleshoot and resolve routine client issues, escalating more complex inquiries as needed Follow up on inquiries to ensure resolution and client satisfaction About You: High school diploma or equivalent required 2+ years of customer service experience preferred Strong written and verbal communication skills Experience in a nonprofit or membership-based organization preferred About The Position: Temp assignment (3-4 months) Start Date: ASAP! $23-$25/hr Hybrid: 2 days onsite Metro Accessible! Schedule: Monday-Friday, 9:30 AM - 6:30 PM Beacon H...