Client Success Lead - Sponsor Delivery (Clinical Trials)

A health-tech company in Colombia is seeking a Customer Success Manager to oversee sponsor and biopharma client relationships. The role involves managing a portfolio of accounts, driving service levels, and translating client goals into actionable plans across departments. Ideal candidates will have a Bachelor's degree in a life sciences field and 3–7 years of experience in clinical project or account management. This position emphasizes strong communication skills and client engagement, with responsibilities including data reporting and managing client satisfaction.
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