Client Success Manager (Account Manager)

NOT YOUR AVERAGE CLIENT SUCCESS MANAGER.

We’re a digital agency, looking for a CSM with a difference at Firefly Digital.

YOU’RE AMBITIOUS. SO ARE WE.

“Don’t stand out.” “Don’t rock the boat.” These are words you will never hear at Firefly. In a few short years we’ve grown to become one of New Zealand’s top digital marketing agencies. Now we need a Client Success Manager who’s fuelled by the same kind of ambition. You’ll be in charge of managing our client portfolio and delivering the kind of results that make marketers sit up and take notice. And you’ll have fun doing it.

Requirements

THIS IS WHAT YOU’LL BE DOING

YOUR RESPONSIBILITIES

Prepare monthly internal and client performance reports using third-party integrations, software and tools:

• Meet with your book of client partners monthly and act between our specialists and your cl...