Client Success Manager - Alpine Macro

Elevate client satisfaction with Alpine Macro as a Client Success Manager in London, UK. This full-time position emphasizes relationship management and optimizing client adoption of research services.
You will play a crucial role in managing relationships with institutional asset management clients. Bask in the challenge of leading onboarding initiatives, delivering tailored training, and supporting client engagement efforts to drive retention and growth. Internal collaboration with economists and the Business Development team will ensure seamless service delivery.
Key Responsibilities:
• Manage a portfolio of institutional asset management clients
• Deliver onboarding and customized training programs
• Maintain proactive communication and share research insights
• Track client usage and develop strategic renewal plans
• Document client interactions and analyze engagement metrics
Requirements:
• Bachelor’s degree in Finance, Business, or related discipline