Client Success Manager

Tech Savvy Client Success Manager / Account Manager (English)

Location:
Remote (U.S. EST hours, 9 AM – 6 PM)

Position:
Full-Time | Long-Term Growth Potential

About the Role

We're looking for a proactive, detail-oriented Client Success Manager
to own client relationships and drive retention across 25–30 accounts.

You'll be the face for our clients in the home-service niched marketing agency. This role requires
fluent English (little to no accent)
, strong
tech-savviness
, and a background in
marketing/lead generation through ads
.

Your mission:
keep clients happy, on board, and growing. From onboarding to execution to upsells — you're the face of the relationship.

Core Responsibilities

Client Communication:
Manage daily client communication via Zoom, Slack, email, and Loom with clear, fluent English.

Reporting & Performance:
Present campaign performance, explain results in plain la...