Client Success Manager

Location: Hybrid or Remote
Employment Type: Full-Time
Industry: SaaS | Global Logistics | Compliance Tech

WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and operating in a fast-paced, tech-driven environment, this is your chance to step into a high-impact role with global reach.

About the Role

As Client Success Manager, you’ll manage a portfolio of existing clients, own key pricing and rollout decisions, and collaborate cross-functionally to ensure service excellence. You’ll lead strategic client conversations, resolve issues proactively, and identify upsell and expansion opportunities. This is a hybrid role blending account management, commercial strategy, and client advocacy.

Key Responsibilities