Client Support Analyst - OMS/Portfolio System (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

As a Client Support Analyst , you will be on the front lines of ensuring Broadridge's global client base is effectively using our Portfolio Management and Order Management System (OMS), reference data and risk products day‑to‑day to drive their business. You will act as the primary point of contact for all BAMS clients, including hedge funds, wealth managers and traditional asset managers.

Interact directly with traders, trade support, operations and IT groups daily to support their use of BAMS products and services.

Responsibilities

• Provide front line support to BAMS product suite end users via phone and email.
• Serve as front line of support for all trading inquiries—troubleshoot, triage and manage issues fr...