Client Support & Course Facilitator

Job description

Client Support & Course Facilitator
Location Rosebery | Full-Time

Join a well-established and growing education provider known for delivering high-quality, industry-focused training and exceptional student support. With a strong reputation for professionalism and compliance, the organisation prides itself on creating positive learning experiences and maintaining high operational standards.

We are seeking an organised and proactive Client Support & Course Facilitator to play a key role in supporting students, trainers, and internal stakeholders while ensuring the smooth coordination of courses and client services.

Key Responsibilities

Manage phone and email enquiries, providing professional client support

Process enrolments, validate transcripts, and manage invoicing and payment plans

Coordinate course schedules, trainers, and student records

Manage student transfers, re...