Client Support Executive

Department: Client Support Reporting to: Head of Client Support Working hours: Flexibility required Why Join Hantec? We’re a global broker with innovation at our core. Designing for us means building tools that empower traders across markets, platforms, and geographies. You’ll be part of a team where ownership is expected, collaboration is celebrated, and creativity is the standard. Client Support Executive We are seeking a proactive and detail-oriented Client Support Executive to join our team. In this role, you will manage account applications, handle client communications, and collaborate with internal teams to ensure a seamless and positive client experience. Key Responsibilities Review and progress account applications to full sign-off according to internal procedures. Proactively request and verify client ID and proof of address documentation. Translate documentation as needed and liaise with KYC teams to expedite approvals. Handle client queries via phone, email, and chat, ensur...