Client Support Executive – Onboarding

Citation Ltd.

Full-time Wilmslow, England Information and Record Clerks

Posted:

January 30, 2026

Location:

Wilmslow, England, United Kingdom

Job Description

The role
: As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:
Provide exceptional telephone and online support to clients across the UK
Welcome new clients and deliver training on our platform
Make proactive touchpoints with clients throughout their contract 
Ensure clients gain maximum value from their Citation service
About you: 
We’re looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions. 
Whatever your background, if you’re passionate about delivering outstanding customer service, we can teach you the rest. You’ll be someone who: 
Engages confidently and professionally over the phone
Learns new systems quickly and uses information to support clients effectively<...
                

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Job Overview

Job Type: Full-time

Location: Wilmslow, United Kingdom

Posted: January 30, 2026

Deadline: March 11, 2026