Client Support Manager

At Hymix, we are striving to become Australia’s most trusted concrete supplier. We’re looking for a driven leader to help shape the future of our Northern Region business.

As a Client Support Manager, you will play a key role as part of the Hymix Executive Team, leading our client support function and ensuring we consistently deliver exceptional service and seamless experiences for our customers.

About the role:

• Lead and manage a team of Allocators and Client Support Agents, providing coaching, guidance, and ongoing development
• Drive strategies that deliver exceptional customer service and support across all client touchpoints
• Build and maintain strong, lasting relationships with clients by understanding their needs and proactively addressing concerns
• Work closely with Sales and Operations teams to ensure smooth coordination of all client interactions and transactions
• Identify opportunities to improve processes, systems, ...