Client Support Specialist

**Job Family:** Software

**Req ID:** 496668



Siemens Digital Industries Software is driving transformation to enable a digital enterprise where engineering, manufacturing and electronics design meet tomorrow. Our solutions help companies of all sizes create and leverage digital twins that provide organizations with new insights, opportunities and levels of automation to drive innovation.



In today’s dynamic enterprise support environment, ensuring client satisfaction and operational excellence requires a proactive and structured approach to service delivery. The Client Support Specialist plays a critical role in managing and resolving client support requests, maintaining ticket hygiene, and driving continuous improvement in service responsiveness.



This role serves as a central point of contact for client-facing support issues, ensuring that all incoming requests are properly triaged, tracked, and resolved in alignment wi...