Client Support Specialist

We are looking for a dynamic Client Support Specialist to join our pioneer in-house customer service team supporting the Americas region. This role goes beyond traditional customer service as you will have the opportunity to be trained, grow your skills, and engage with clients through a variety of platforms and projects. Success in this role comes from being efficient, adaptable, and eager to learn a variety of skills, with a strong focus on multitasking and being tech-savvy. In this role, you will help create meaningful customer experiences by engaging with account holders across multiple platforms including calls, emails, live chat, and social channels.
The Must-haves:
At least 1 year of relevant work experience in client support/Customer service or a related field in a BPO industry. (WILLING TO WORK ONSITE-NIGHTSHIFT)
Earned a college degree in Business and Administration, Marketing, Health Sciences, or other related degrees.
Strong proficiency in English, with excellen...