Client Support Specialist - WFH

We are a union-focused supplemental benefits provider, supporting over 40,000 unions and associations across North America. For more than 60 years, we've delivered long-term protection and benefit solutions to working families who depend on us for stability and peace of mind.

Position Overview

We're growing our remote team and seeking motivated, service-oriented individuals. In this role, you'll work directly with union members who have already requested information, helping them understand their benefit options and guiding them through the enrollment process.

Key Responsibilities

• Connect with prospective clients through inbound and outbound calls
• Schedule and lead virtual meetings to review benefit options
• Educate clients on available programs in a clear, simple way
• Complete applications and ensure all documentation is accurate
• Maintain organized records and a hi...