Client Support Staff

Efficiently resolve client issues and support tickets with accuracy and professionalism.

Provide timely, detailed data and reports to support client and hauler inquiries or disputes.

Collaborate with team members to support daily operations, especially during peak periods or absences.

Maintain high service standards and contribute to overall team performance.

Perform additional tasks as assigned by the Team Leader or Assistant Manager.

Minimum Qualifications

• Bachelor’s degree in Business Administration or any related field
• 1–2 years of customer service experience, preferably in B2B environments
• Strong problem-solving skills with customer empathy and professionalism
• Detail-oriented with good time management and teamwork abilities
• Intermediate written and verbal communication skills
• Proficient in Google Workspace
• Comfortable using AI tools responsibly to improve productivity
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