Clinic Receptionist

Job Title: Clinic Receptionist

Department: ENT (Ear, Nose, and Throat) Clinic
Reports To: Clinic Manager / Attending ENT Physician

Job Summary

The Clinic Receptionist is responsible for providing efficient administrative and front-desk support to the ENT clinic. This role ensures smooth daily clinic operations by managing patient flow, appointments, medical records, and communication between patients, physicians, and staff while maintaining confidentiality and professionalism at all times.

Key Responsibilities Patient Reception & Coordination

• Greet and assist patients in a courteous and professional manner
• Manage patient check-in and check-out processes
• Coordinate patient flow to minimize waiting time
• Answer phone calls, respond to inquiries, and provide clinic information

Appointment & Schedule Management

• Schedule, confirm, reschedule, and cancel patient appointments
• Coordinate ...