Clinic Secretary

Clinic Secretary (with Encoder and Client Relations Functions)

Reports To: Clinic Manager / Operations Executive / Chief Veterinarian

Department: Administrative Support

Employment Type: Full-time

Work Location: Veterinary Clinic



I. General Job Summary

The Clinic Secretary is responsible for providing administrative, clerical, and data encoding support to ensure the efficient operation of the veterinary clinic. This role also includes front desk and client service functions, such as handling inquiries, managing appointments, and maintaining positive client relationships. The secretary ensures the accurate recording of patient and transaction data while maintaining the professional image of the clinic.

II. Key Duties and Responsibilities

A. Secretarial and Administrative Functions

1. Clerical Support

◦ Manage incoming and outgoing communications (calls, emails, messages).

◦ Draft letters, memos, reports,...