Clinic Supervisor

Job description

The Clinic Supervisor is responsible for overseeing the daily operations of the wellness clinic while driving sales performance and ensuring excellent customer experience. This role combines operational leadership, staff supervision, and sales strategy implementation to achieve clinic targets and maintain high service standards.

Key Responsibilities

• Supervise and manage the day-to-day operations of the wellness clinic to ensure smooth and efficient workflow
• Lead, train, and motivate clinic staff to deliver excellent customer service and meet performance expectations
• Drive sales growth by implementing effective sales strategies, promotions, and upselling of wellness services and packages
• Monitor and track clinic sales performance, revenue, and key performance indicators (KPIs)
• Ensure all staff comply with company policies, clinic protocols, and service standards
• Handle client inquiries, complaints,...