Closing & Reporting Manager

About Lucidya:

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why this role matters:

We’re rapidly scaling at Lucidya - through products, people & now geographies. With the latter in specific comes the need to ensure we’re compliant with all reporting regulations in different regions. The Closing & Reporting Manager is responsible for maintaining accurate financial records, ensuring timely...