Job Description
General information- Country- Mexico- City- Mexico City- Job ID- *****- Department- Infor Consulting Services- Experience Level- ASSOCIATE- Employment Status- FULL_TIME- Workplace Type- Hybrid- Description & RequirementsA Day in The Life Typically Includes:- Analysis of Production Issues and support continuous Operations and delivery pipeline.
- Respond to customer queries and regular updates on incidents.
- Communicate effectively, with both internal and external teams as needed.
- Provide internal and external customers with excellent customer service.
- Available for Support 24*7 in case of production down issues.
- Willing to extend and support over weekends & holidays to ensure that customer business is not impacted.
- Technical innovation and efficiency in cloud infrastructure operations via Digital Innovation.Basic Qualifications:- Work experience within the Information Technology field.
- Experience working with continuous integration tools, ION, ...
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