Cloud Data Platform Support Engineer

Role Overview

We're looking for a Cloud Data Platform Support Engineer to help keep our cloud-based data ecosystem stable, reliable, and performing at its best. This role is perfect for someone who enjoys solving complex technical problems, thrives in fast-moving environments, and wants to play a key role in supporting business-critical platforms.

You'll focus on incident response, platform reliability, and hands-on technical support, while also contributing to proactive improvements such as automation, monitoring, and performance optimisation.

You'll work closely with Full Stack Support Engineers in squad-based teams, while reporting into the Data Engineering function—acting as a bridge between application and data workloads.

Key Responsibilities

• Provide technical support for cloud-based data platforms, primarily hosted in Microsoft Azure.
• Investigate and resolve production incidents related to performance, stability, and data reliab...