Job Description
About The Opportunity
The Cloud Engineer is a technical position within the Managed Services division, responsible for managing Netrix and its customers' IT infrastructure (on-prem/hosted and cloud environments). The Cloud Engineer reports to the TOC/NOC Manager under Managed Services and serves as an escalation point for the TOC/NOC, Service Desk and Systems Team.
The ideal candidate will have 3 to 5 years of hands-on experience and advanced skills in administration, management, monitoring, and troubleshooting of Windows Server environments, Virtualization (Hyper-V and VMware), hands-on experience with Microsoft Azure and Microsoft 365 administration, and familiarity with Backup Technologies.
This position requires excellent verbal and written communication skills as the primary point of customer interaction for incidents and service.
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