Cloud Engineer

a) Lead day-to-day cloud platform operations for the Cloud File Transfer (CFT) platform, with a strong focus on monitoring, performance optimisation, reliability, release management, and continuous improvement within AWS environments.
b) Take ownership of L2 incident management, troubleshooting, and escalation for high-throughput file transfer workflows across multiple agencies, collaborating closely with engineering, security, and agency stakeholders to resolve incidents within agreed SLAs.
c) Design, manage, and continuously optimise AWS cloud infrastructure to deliver a scalable, secure, cost-efficient, and highly available CFT platform.
d) Define, refine, and enforce operational processes including runbooks, dashboards, daily health checks, incident communication workflows, and operational reporting with actionable insights.
e) Drive change, release, and maintenance activities by conducting impact analysis, risk assessments, mitigation planning, and executing system upg...