Cloud Infra Care Lead

 Appealing Points:


Opportunity to handle advanced troubleshooting, RCA, change implementation, and recovery support in cutting-edge 4G/5G Telco Cloud environments
Hands-on exposure to RedHat OpenShift/OpenStack, Linux, Kubernetes, virtualization, and full cloud lifecycle management
Key technical bridge role between Japanese customers and global engineering teams, strengthening bilingual communication, leadership, and complex problem-solving expertise


Annual salary: 8 Million and above

Job Responsibility:


Perform Log collection & Analysis, health check and Facilitate troubleshooting sessions between Customer & Global Care. RCA - Resolution Method of Procedure/ Troubleshooting Plan of Action, change implementation, it requires feasibility study, testing, MOP updates and instructing L2 teams to perform the change in the maintenance window.
Reproduction of issues in customer updates and collect add...