Home / Jobs / Cloud Infrastructure and Engineering Leader, Customer Success Services (CSS) – Japan
Posted:
March 02, 2026
Location:
Japan, Japan, Japan

Job Description

We are seeking an experienced, dynamic technology leader to head our CSS Cloud Infrastructure and Engineering Delivery team in Japan. You will lead a team of technical subject matter experts, engineers, and architects who support customers in deploying and managing Oracle Cloud technology solutions and services. As the core link between Sales/Pre-Sales and Delivery, you will ensure customers realize maximum value through exceptional service delivery, proactive guidance, and technology leadership.


You will be measured on

  • Customer satisfaction, retention, and growth
  • New technology delivery readiness and practice maturity
  • Team capability development and utilization
  • Cross-line-of-business (XLOB) collaboration with Product Management, Cloud Support, Operations, and Global teams

    • Key responsibilities

    Customer engagement and advocacy

  • Provide executive-level management and escalation coverage for customer needs and critical ...

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    Job Overview

    Job Type: Regular Employee
    Location: Japan, Japan
    Posted: March 02, 2026
    Deadline: April 11, 2026