Cloud Operations Engineer, CX

NICE

Full-time Pune, Maharashtra Computer Occupations

Posted:

June 06, 2026

Location:

Pune, Maharashtra, India

Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The purpose of this position is to provide customer-focused Application Support.Looking for Engineer to join our growing Cloud team. This person will be responsible for leading client projects on the Cloud.

How will you make an impact? 
Perform operational duties including application server health, service recycling

Identify and resolve operational issues (e.g. batch failures, network issues, client data feed errors)

Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs

Maintain operational documentation, e.g. incident tracking and run books. 

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Job Overview

Job Type: Full-time

Location: Pune, India

Posted: June 06, 2026

Deadline: July 16, 2026