Cloud Specialist

Cloud Specialist – Xceler8 Technologies, Inc.

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Responsibilities

• Client Technical Support & Troubleshooting
  • Serve as the primary technical point of contact for client-reported incidents related to cloud infrastructure and services.
  • Diagnose, troubleshoot, and resolve complex issues across virtual machines, networking, storage, and application services.
  • Perform root cause analysis (RCA) for critical incidents and implement preventative measures to avoid recurrence.
  • Provide timely and professional communication to clients throughout the issue resolution lifecycle.
• Azure Environment Management
  • Deploy, configure, and manage core Azure infrastructure components, including Virtual Machines, Azure Storage, and Virtual Networks (VNet peering, subnets, NSGs).
  • Support Azure...