Cloud Support Engineer

Fusion CX is Hiring

Cloud Support Engineer (Cloud Operations Specialist) – Work From Home

We are seeking an experienced Cloud Support Engineer to join our dynamic team. This role focuses exclusively on cloud infrastructure, cloud user management, and cloud-based service delivery, ensuring seamless cloud operations and exceptional customer experience.

Responsibilities:

• Cloud account provisioning, access resets, onboarding, and decommissioning within cloud environments
• Administration and support of cloud platforms (SaaS, IaaS, PaaS)
• Cloud identity and access management (IAM) support
• Cloud endpoint and security policy deployment and troubleshooting
• Monitor cloud performance and recommend cloud service improvements
• Maintain cloud documentation and report cloud optimization opportunities to management
• Own assigned cloud support tasks and provide timely updates

Requirements:

• Pr...