Cloud Technical Consultant (Monterrey)

Blue Yonder Title: Technical ConsultantWhat you'll do - ResponsibilitiesShould have hands on experience with installing and configuring the product and understand the interactions within various modules.Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates.It is mandatory to have good knowledge of RBDMS concepts and administration.Knowledge of RAC (Real Application Cluster) is an added advantage.Understands how BLUEYONDER solutions can be configured to better facilitate client business processes.Should have strong analytical skills and problem solving skills.Knowledge of any defect management tool will be an added advantage.Ensures quantity and quality content in the Knowledgebase.Should be able to drive a KT and Transition plan effectively.Responsible for incident resolution for s...