Club Experience Manager

Your Purpose

• To inspire people to live active lives
• To drive our purpose by providing exceptional experiences for our members.
• To provide exceptional in club experiences by using the available tools, digital resources and platforms across the services of digital/ reception/ floor / pool / our studios and our extended leisure areas.

Your Duties and Responsibilities

• To deliver the digital strategy, includes App and rewards programme.
• Provide support to members on issues relating to our social media platforms
• Assist and train our staff and members on new technology / platform roll outs
• Assist with GEX queries / timetables and on line bookings and cancellations
• Assist members with the PT platforms
• Assist and teach both members and staff how our digital platforms work
• Be a liaison between the business and members and staff in the club.
• To ...