Club Floor Agent

**Club Floor Agent – European**
Are you polished, guest-focused, and passionate about delivering personalized luxury service? We are looking for a **Club Floor Agent – European** who will provide an elevated, bespoke experience to our Club Floor guests, ensuring exclusivity, comfort, and exceptional attention to detail at every touchpoint.

**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:

+ Welcoming Club Floor guests and ensuring a seamless check-in and check-out experience.
+ Providing personalized concierge-style services to Club Floor and lounge guests.
+ Managing Club Lounge operations, including breakfast, evening cocktails, and refreshment services.
+ Handling guest requests, preferences, and special arrangements with discretion and professionalism.
+ Coordinating closely with Front Office, Housekeeping, F&B, and Concierge teams to exceed guest expectations.
+ Ensuring Club Lounge standards of presentati...