Club InterContinental Attendant

We are inviting you to work at one of Syndey's most iconic hotels to provide efficient and comprehensive service of food and beverages to guests in Club InterContinental in True Hospitality style and to the Club InterContinental standard. Be responsible for all aspects of service including set-up, food service, making and serving beverages, set-up and pack down of functions and equipment.

A LITTLE TASTE OF YOUR DAY-TO-DAY:

Every day is different, but you’ll mostly be:

+ Acknowledging IHG Rewards Club members and returning guests in person or over the phone
+ Deliver Food and Beverage service of high standard and in accordance with departmental expectations
+ and procedures
+ Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
+ Making the check-in and check-out process feel swift and seamless
+ Staying one step of our guests’ needs to anticipate requests and offer t...