Club Supervisor

Job Title: Club Supervisor
Location: Siaya County
Industry: Hospitality / Club & Leisure
Job Purpose
The Club Supervisor will oversee the daily operations of the club to ensure excellent service delivery, smooth operations, and a high-quality guest experience. The role requires a proactive leader who can supervise staff, uphold service standards, and support management in achieving operational and customer satisfaction goals.
Key Responsibilities
• Supervise day-to-day club operations, including service areas, staff coordination, and customer flow.
• Ensure high standards of service delivery and customer satisfaction at all times.
• Lead, motivate, and supervise club staff to ensure efficiency and teamwork.
• Handle guest inquiries, feedback, and complaints professionally and promptly.
• Ensure compliance with hygiene, safety, and club operational standards.
• Monitor staff attendance, grooming, and performance.<...