Club Supervisor

Job Title: Club Supervisor Location: Siaya County Industry: Hospitality / Club & Leisure Job Purpose The Club Supervisor will oversee the daily operations of the club to ensure excellent service delivery, smooth operations, and a high-quality guest experience. The role requires a proactive leader who can supervise staff, uphold service standards, and support management in achieving operational and customer satisfaction goals. Key Responsibilities Supervise day-to-day club operations, including service areas, staff coordination, and customer flow. Ensure high standards of service delivery and customer satisfaction at all times. Lead, motivate, and supervise club staff to ensure efficiency and teamwork. Handle guest inquiries, feedback, and complaints professionally and promptly. Ensure compliance with hygiene, safety, and club operational standards. Monitor staff attendance, grooming, and performance. Support training and mentoring of staff to improve service quality. Oversee pr...