Cluster General Manager

The Serviced Apartment Cluster General Manager (GM) is the most senior on-site executive responsible for the overall leadership, operational excellence, financial performance, brand standards, and long-term sustainability of the property.
The role requires a hands-on hospitality leader with strong commercial acumen, deep operational knowledge, and the ability to manage a multi-functional team in a competitive urban market. The General Manager is accountable for delivering consistent guest satisfaction, maximizing revenue and profitability, ensuring compliance with regulatory requirements, and positioning the property as a preferred mid-tier accommodation option for corporate, long-stay, and transient guests in Jakarta.
Key Responsibilities
1. Overall Properties Leadership
Provide strong, visible, and professional leadership to all departments within the cluster of serviced apartments.
Establish a performance-driven culture focused on service excellence, accountability, a...