Cluster Guest Service Center Agent

Tivoli

full-time Doha, Doha Municipality Information and Record Clerks

Posted:

June 06, 2026

Location:

Doha, Doha Municipality, Qatar

Job Description

                    Job Description

To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
To be proactive and innovative, suggesting alternatives that meet guest needs.
To develop a close and harmonious working relationship with all hotel departments,
To attend hotel events, daily shift briefings and training to improve professional skills.

Qualifications

• A strong focus on customer service

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Job Overview

Job Type: full-time

Location: Doha, Qatar

Posted: June 06, 2026

Deadline: July 16, 2026