Co-op, Customer Engagement and Loyalty (Fall 2026)

How you'll help us Keep Climbing (overview & key responsibilities)

The Customer Engagement and Loyalty organization at Delta works to better understand and deepen our relationship with customers by offering them new ways to engage with the SkyMiles program and the Delta brand. Our focus is on a richer experience for our members that adds utility to their miles and ways to leverage their Delta loyalty into an elevated travel experience both onboard and beyond the flight. Our large breadth of loyalty products helps Delta Air Lines to diversify its commercial strategies, expanding high-margin revenue streams that support profit growth and make the airline more durable.

The Customer Engagement and Loyalty team includes the SkyMiles program, the Delta American Express Cobranded credit card, Delta SkyClubs, Partnerships, Delta Gift Card and Delta Travel Products. The Co-op will support the Travel Products Strategy and Servicing team.

+ The Delta Travel Products tea...