Collaboration Technical Specialist-1

About the Role

We’re building a relationship‑oriented bank for the modern world.At CIBC, we embrace your strengths and ambitions so you are empowered at work.You’ll be joining CIBC’s Collaboration Services team and will be responsible for providing administration, governance, operational support, and technical expertise for Microsoft Power Platform and SharePoint Online services, including Power Apps, Power Automate, Power Pages, Copilot Studio, and related platform capabilities.

What you’ll be doing

• Provide administration and operational support for Power Platform and SharePoint Online services, including Power Apps, Power Automate, Power Pages, and Copilot Studio.
• Investigate and resolve incidents, environment issues, connector challenges, licensing concerns, and user requests.
• Manage and prioritize operational tasks, monitor platform health, administer environments, maintain DLP policies, and support tenant configurations.
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