Collaboration Tools Specialist

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

**Key Responsibilities:**

+ Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
+ Manage Azure AD / Entra ID, including user lifecycle management, groups, roles, Conditional Access, and MFA.
+ Handle mailbox management, mail flow, retention policies, shared mailboxes, and distribution groups.
+ Support Microsoft Teams configuration, policies, calling, meetings, and troubleshooting.
+ Monitor service health and perform incident management, root cause analysis, and problem management.
+ Perform tenant configurati...