Collection Analyst

Responsibilities
(but are not limited to the following):

• Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolving customer payment issues.
• Perform outbound Customer Collection calls / activity (verbal, non-verbal) utilizing collection procedures and policy guidelines to achieve cash flow targets.
• Analyses and research customer's receivables account delinquency and determines the type of communication method to facilitate payment
• Ensure on day-to-day basis that all overdue balances on customer accounts are being actively & promptly pursued in a professional manner
• Recognizes trends for non-payment and resolves issues by engaging internal partners.
• Resolves disputes related to customer payment on delinquent accounts and negotiates and ensure payment from customer.
• Analyses at -risk customer and recommends account strategies to prevent delinquencies.
• Initi...