Collection Analyst

Overview

This is for a Hybrid Setup in Shaw, Mandaluyong & Night Shift.

As the Collections Analyst you have responsibility for a variety of duties for a complex structure of entities across our sites per region. You are responsible for our collections across these entities and you are responsible for all internal and external relationships to support this function.

Responsibilities

• Manage nominated Debtor Accounts to maximise cash flow/minimise bad debts through the credit management system

• Keep over 90-day debt at a low and manageable level by applying the escalation process

• Recommend nonpaid accounts to the Collections Supervisor for escalation to external debt collectors

• Promptly investigate and address Billing Queries raised by clients and use the available tools to chase for resolutions from internal sources

• Liaise with various internal departments to in...