Collection Officer

We are seeking a motivated and experienced Collection Officer to join the ELK-DESA CAPITAL SDN BHD team in Klang, Selangor. As a Collections Officer, you will play a crucial role in managing and recovering outstanding debts, ensuring the company's financial stability and growth. This is a full‑time position that offers competitive remuneration and opportunities for career development.

What you’ll be doing

• Conduct outbound calls to customers to follow up on overdue payments and negotiate repayment plans
• Maintain accurate and detailed records of all customer interactions and payment arrangements
• Liaise with customers to understand their financial situations and explore suitable solutions
• Collaborate with internal teams to develop effective collection strategies and processes
• Provide timely updates and reporting on collection activities and performance
• Ensure compliance with all relevant laws, regulations and ...