Collection Officer

The Collection Officer is responsible for managing accounts receivable, ensuring timely collection of outstanding payments, and maintaining positive relationships with customers. The role supports cash flow management, minimizes credit risk, and ensures adherence to the companys credit policies.

Responsibilities:
Accounts Receivable Management
Monitor outstanding customer balances and aging reports.
Ensure timely follow-up on overdue invoices.
Maintain accurate records of collections and payment agreements.

Payment Collection & Reconciliation
Contact customers via phone, email, or in person to secure payment.
Process incoming payments and reconcile against invoices.
Coordinate with finance and sales teams to resolve payment discrepancies.

Credit Risk Monitoring
Assess customer creditworthiness and flag potential risks.
Review and enforce credit limits and payment terms in line with company policy.
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