collection officer

About the role

PMS PRIMEPOWER NETWORK INC' is seeking a highly motivated and experienced Collection Officer to join our dynamic team in Taguig City, Metro Manila. As a Collection Officer, you will play a crucial role in our Collections department, contributing to the company's overall financial health and stability.

What you'll be doing

• Contacting customers with outstanding payments to negotiate and collect on delinquent accounts
• Maintaining accurate records of all customer communications and payment arrangements
• Identifying and resolving customer issues with the goal of bringing accounts current
• Providing excellent customer service and maintaining professional relationships with clients
• Collaborating with the wider team to develop and implement effective collection strategies
• Adhering to all company policies, procedures, and regulatory requirements
• Continuously improving collection processes and ident...