Collection Representative

Location(s): Aguascalientes

Job Schedule: Full time-On site

Education Requirement: High school diploma

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We are currently looking for a Collections representative to join our team in Aguascalientes.

In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth.

• Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and consumer.
• Researches and finds a solution for customer's disputes, questions and concerns related to the account status and delinquency.
• Maintains standar...