Collection Specialist

John Clements Consultants, Inc. is looking for a Collections Specialist to a subsidiary of one leading FinTech Company (listed in New York Stock Exchange) in China. The work location will be in Bonifacio Global City. Job Qualifications: * High school graduate or diploma and/or above * Previous collections experience (preferred but not required) * Open to fresh graduates * Willingness to work a flexible and variable schedule * Excellent communications skills Skills & Expertise: * Strong problem-solving, negotiation, and conflict resolution skills * Excellent communication skills, both verbally and in writing * Patient and able to handle customer complaints or misunderstandings * A desire to go above and beyond job requirements to deliver an excellent customer experience and create capacity-building change for the company Job Functions: * Call customers with overdue accounts * Understand and explain the benefits of repayment and credit history to customers * Correct customer misunder...