Collection Specialist

ADIB
Full-time United Arab Emirates, United Arab Emirates Financial Clerks
Posted:
March 02, 2026
Location:
United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

Role : Collection Specialist
Location :  Dubai

Role Purpose:

Collection Specialistis responsible to perform assigned role relating to the collection of official funds from the ADIB customers in coordination with the collection team leader, collection manager.. His duties is to review the customer’s accounts and inform them by due dates of payments by phone calls, fax or e-mail. This will be achieved in a manner that is consistent with ADIB customer service code of practice and in confidentiality.


KEY METRICS:

  • Achieving assigned business financial and non financial targets.
  • Call Evaluation Scores
  • Customer complaints
  • Handling walking customers and addressing there queries.
  • Key Accountabilities of the role

  • Resolve assigned past due accounts, by contacting debtors by phone and written correspondence at their mail address /residence and place of employment....
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    Job Overview

    Job Type: Full-time
    Location: United Arab Emirates, United Arab Emirates
    Posted: March 02, 2026
    Deadline: April 11, 2026